觀點管理

How to be a better leader in the new workplace

Research tells us what works — and what doesn’t — in terms of engaging staff, at home and in person

Grace Lordan is author of ‘Think Big’, an associate professor at the London School of Economics and founding director of The Inclusion Initiative

The evolution of the role of the office in the future of work is still a hot topic — and rightly so. We are seeing a gradual reimagining of where, when and how we work. My research as a behavioural scientist has found much of that shift is being driven by employees.

Research I published on behalf of Women in Banking & Finance, an organisation for financial services professionals, shows some City staff are ignoring leaders’ orders to come into the office on a set number of days per week. They are instead focusing on a “remote first” approach, working in the office when it is beneficial to them, in terms of productivity and in meeting the company’s operational needs.

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