The upheaval of Covid lockdowns prompted a rethink not just of where we work but when and why. It sparked declarations that there could be no return to old working methods. As bosses ordered staff back to the office, this new order seemed to fade. Yet, changes have stuck, from how we communicate and manage, to our attitudes to work and health. FT writers and contributors assess what is different five years on — and where the missed opportunities lie.
How we do meetings
Pilita Clark, FT business columnist
At the end of 2019, the idea that something as predictable and ubiquitous as the fully face-to-face meeting was about to be upended forever would have sounded unhinged. And yet it was.
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