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How companies can deal with in-work sickness

High levels of post-pandemic absenteeism are creating headaches for employers

The coronavirus pandemic is over, but increased sickness is not. In many developed economies, more working people are reporting illnesses that limit the amount or type of work they can do than pre-pandemic. More sick days are being taken, too. German executives warn high absenteeism is compounding the country’s competitiveness problems; in September, Tesla bosses resorted to snap home visits to check up on absent employees at its Berlin plant. In Norway, workers called in sick in the second quarter more than at any time in the past 15 years.

In the UK, official figures estimated a record 185.6mn working days were lost through sickness absence in 2022, for reasons including minor illnesses, musculoskeletal problems and mental health conditions. Post-pandemic healthcare backlogs are partly responsible. Last year some 3.7mn working-age people were in work with a “work-limiting” condition — up 1.4mn in 10 years. The rate of work-limiting conditions has grown fastest among young workers, with sharp increases in reported mental ill health.

Having fewer people working means economies do not grow as fast as they could. It reduces tax receipts to fund increasingly strained public services. But it is employers and businesses that have to deal with the immediate effects of sickness — managing staff and rotas, and confronting any legal backlash. Changes in diagnosis rates and generational attitudes to mental ill health, in particular, have influenced employee expectations of the workplace.

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