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Managers can draw a line between slack and slacking

Work often seems to pit Parkinson’s Law against what should be called McKnight’s Law.

William McKnight was the head of 3M in 1948, when the industrial group introduced “15 per cent time” — a chunk of work hours during which staff were encouraged to pursue their own ideas. Among the best-known innovations it spawned were Post-it notes, invented by scientist Art Fry.

A few years later C Northcote Parkinson wrote his satirical critique of bureaucracy, based on the idea that “work expands so as to fill the time available for its completion”.

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