專欄職場

Feedback on your dinner party chat will do you good

You go to a formal dinner party. You talk to the person on one side during the starter, the other during the main course. Sometimes the conversation skips along, more often it drags and falters. You enjoy or endure the evening, and then you go home.

That is, unless you are Robert Hiscox. The founder of the eponymous insurance company told me some years ago that at the end of a dinner party he turned to the people on either side and offered feedback on how he had found their conversation. He would say: “I enjoyed hearing your views on the EU, but you might have asked me about mine.” Or: “It was interesting to learn about how well your child did in his A-levels, but you seemed reluctant to discuss other topics.”

At the time I was shocked. How could he be so rude? Mr Hiscox assured me that conversing at formal dinners is a skill; it is hard to get better at anything if no one tells you where you are going wrong. I protested that there was far too much feedback in the world anyway. Sometimes it was nice to be left alone to muddle through.

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露西•凱拉韋

露西•凱拉韋(Lucy Kellaway)是英國《金融時報》的管理專欄作家。在過去十年的時間裏,她用幽默的語言調侃各種職場現象,併爲讀者出謀劃策。她的專欄每週一出版在英國《金融時報》。露西在2006年獲得英國出版業獎的「年度專欄作家」獎項。

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