專欄辦公室

Email: the weapon wielded by the passive aggressive colleague

When Ray Tomlinson, the man credited with the invention of email, died 10 days ago, all sorts of people saw it as an excuse to complain about how his creation has messed up our office lives. It has prevented us getting things done, fried our brains and taught us to go on working even when in bed.

I have a different accusation to level at email — it has made us all passive aggressive. It has encouraged us to sulk, to be falsely polite, sneaky and obstructive. It has stifled debate and made office life more stultifying and aggravating than it has ever been.

Last week I sent a longish, careful message to someone who had come up with a proposal I didn’t agree with. All day I heard nothing, and then when I was at home making supper that evening, my phone bleeped.

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露西•凱拉韋

露西•凱拉韋(Lucy Kellaway)是英國《金融時報》的管理專欄作家。在過去十年的時間裏,她用幽默的語言調侃各種職場現象,併爲讀者出謀劃策。她的專欄每週一出版在英國《金融時報》。露西在2006年獲得英國出版業獎的「年度專欄作家」獎項。

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