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A vigilant company is best for worried workers

“We’re paranoid,” the boss of one of the world’s best-known businesses said last week at an off-the-record event. He was echoing Andrew Grove, the late head of Intel, who wrote a book called Only the Paranoid Survive.

I doubt either of them really meant that they, or their businesses, suffered from paranoia, defined by the Oxford English Dictionary as “a mental illness characterised by delusions of persecutions”.

They meant they were always in a state of high vigilance, constantly alert to what might go wrong. As Grove wrote: “I worry about products getting screwed up . . . I worry about hiring the right people, and I worry about morale slacking off.”

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斯卡平克

邁克爾•斯卡平克(Michael Skapinker)是英國《金融時報》副主編。他經常爲FT撰寫關於商業和社會的專欄文章。他出生於南非,在希臘開始了他的新聞職業生涯。1986年,他在倫敦加入了FT,擔任過許多不同的職位,包括FT週末版主編、FT特別報道部主編和管理事務主編。

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