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The software that scans work emails for signs of stress

A couple of years ago, I wrote about a London academic who, by analysing chief executives’ corporate communications with software, claimed to be able to predict when they were close to resigning or being fired.

The technology employed by Qingan Huang of the University of East London School of Business and Law was called Linguistic Inquiry Word Count.

It was developed by the University of Texas social psychologist James Pennebaker, and digs into emails, Slack texts and so on for evidence of stress, fatigue and dozens of other more arcane psychological problems.

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