觀點績效評估

Management makeovers bring in peer reviews for pay

Dana Minbaeva does not know how her career appraisal will turn out this year — or whether it will even take place. Her organisation has freed team leaders to experiment before deciding whether to change its performance management.

Appropriately enough, Prof Minbaeva studies appraisals and staff feedback for Copenhagen Business School.

Hers is not the only employer tinkering with staff ratings and reviews. In the past three years, General Electric, Microsoft, Deloitte, Accenture and Cisco Systems are among many that have announced reform of, or actually reformed, their performance systems.

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