觀點外語

Rise of the multilingual boss creates a ‘monoglot ceiling’

When Isabelle Allen joined KPMG in 1991, she says, the professional services group valued, promoted and rewarded those people who had deep expertise.

“We were looking for people who were master of a task and getting better at doing the same task year on year,” says the French executive, who is now global head of sales and markets at KPMG.

These days, the company is looking for breadth as well as depth, seeking staff “who thrive on change, people who are comfortable with ambiguity — solvers of problems that didn’t even exist two years ago”.

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