Ride-hailing app Uber, which is undermining established taxi businesses worldwide, is not “genuinely disruptive”, according to the architect of the theory behind “disruptive innovation”.
「顛覆性創新」(disruptive innovation)理論的提出者克萊頓•克里斯坦森(Clayton Christensen)表示,正在全球各地破壞既有計程車業務根基的叫車應用Uber(Uber)並不「真正具有顛覆性」。
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