I’m eavesdropping on the pre-service line-up at Davies and Brook in Claridge’s, a huddle of 20 or so staff led by general manager Anneka Brooks. Usually, line-ups are a chance to catch up on new dishes or prep for VIP guests. This one is a little different. Alongside menu updates and points of service, the team is sharing thoughts and fears and making affirmations in ways you’d expect at group therapy.
位於克拉里奇酒店(Claridge)的Davies and Brook餐廳有20多名員工，由總經理安妮卡•布魯克斯(Anneka Brooks)帶領。我在偷聽他們的服務前準備工作。通常，準備工作是一個學習新菜或爲VIP客人做準備的機會。這一次有點不同。除了更新菜單和服務重點，團隊還以小組治療中常見的方式分享想法和恐懼，並給予肯定。
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