At this time of year many of us look back at the past 12 months, castigate ourselves for not having achieved more and resolve to become more productive. I’m beginning to wonder, though, if individuals are really the biggest obstacles to our own efficiency. It feels as though more and more time is being soaked up by things beyond our control: compliance, “computer says no” systems, and the forces of verbiage.
每年這個時候，許多人回顧過去的12個月，責備自己沒有取得更多成就，並決心提高生產力。然而，我開始懷疑，個人是否真的是我們效率的最大障礙。似乎越來越多的時間被我們無法控制的事情佔據：合規要求、「電腦說不」系統，以及冗長的語言。
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