Last week a friend asked me a question I should have been able to answer straight away.
Because it was close to the end of the UK tax year on April 5, he had to write a grovelling letter to Her Majesty’s Revenue & Customs.
He had no way of knowing which tax official would see the letter, but he was sure the document should be faultlessly polite, which is why he asked: “Should I start it with ‘To Whom It May Concern’? Or does no one write that any more?”
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