Call me naive, but somehow I expected more from the double-glazing salesman I recently invited into my home. I knew about confusing pitches, pressure tactics, cowboy installers and fly-by-night manufacturers. You do not have to do much research to appreciate that sellers of double glazing are in the hard-sell hall of fame, alongside used-car vendors and estate agents.
我最近叫了個賣雙層玻璃窗的銷售員上門，如果說我原本指望他會和傳統銷售員有什麼不同，你可能會說我太天真了。我早知道銷售員的那一套把戲——讓人迷惑的推銷用語、壓力策略，我也聽說過無良安裝人員和不靠譜製造商的種種劣跡。稍作功課就能知道，雙層玻璃窗銷售員跟二手車經銷商和房地產經紀人一樣，都是強買強賣的頂尖高手。
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