Over the past several years, the financial crisis post-mortem has seen the banking industry associated with some questionable practices. There has been a lot of fair comment, a degree of misplaced moralising, and some change for good.
Yet, even today, the reputation of the financial services sector continues to be tarnished by those individuals and institutions who suggest a grandiose approach to individual client planning – often only to offer an asset management strategy largely aimed at a pre-determined series of commission-linked recommendations.
The last thing we need in Asia is a portfolio of transactional relationships; the qualitative bespoke client relationship is the only sustainable model.
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