If there is one thing that the world has learnt in the past three years, it is that financial services companies simply do not operate in the same way as other businesses.
However, this is something that Clayton Rose, professor of management practice at Harvard Business School, understood a long time ago.
“Financial service firms have a unique place in the economy with unique responsibilities,” he says. He should know, he worked for JPMorgan for two decades before his thoughts turned to academia.
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