Five years ago Amazon started working on a secret project: how to eliminate the checkout line in stores. Amazon executives reasoned that most other aspects of physical shopping had been pretty much perfected, except for one thing — nobody likes waiting in line.
5年前，亞馬遜(Amazon)開始研究一個祕密項目：如何消除商店裏的結賬排隊現象。亞馬遜高階主管們認爲，實體店購物已經相當完美了，除了一件事以外——沒有人喜歡排隊等待。
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