美聯航

‘Tone-deaf’ chief fuels anger as he backs staff

The United Continental row deepened yesterday as the airline’s chief executive sparked further anger by defending the actions of staff after a screaming and injured male passenger was forcibly removed from an overbooked flight.

United came under fire from US politicians, with one senior lawmaker calling for a hearing, while damage to the carrier’s reputation spread to China. The incident was the most popular topic on Weibo, the country’s Twitter, with more than 100m views.

Chinese social media users called for a boycott of the airline, accusing it of discriminating against the passenger based on his ethnicity, which United denies.

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