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Amazon steps up use of robotics in warehouses

Machines are used to pick, sort and pack online orders

In a vast Amazon warehouse on the outskirts of Tracy, central California, flat rectangular robots wait to be handed packages by robotic arms. The robots then scuttle away to hurl the parcels down chutes, for human workers to load into delivery trucks.

“Each one is their own beast,” says Jonathan Ramey, of the robots he maintains. “They work through thousands of packages an hour and they don’t let up.”

Robots like this are playing a bigger role in warehouse networks, with the incorporation of artificial intelligence enabling major companies to scale these technologies as they seek to beat rivals on convenience.

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