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Apple apologises for bungling iPhone software update

Apple has apologised for the “great inconvenience” caused by a botched software update that prevented many new iPhone 6 owners from connecting to their mobile networks.

An iOS update designed to fix an earlier bug in Apple’s health app on Wednesday triggered a fresh set of problems for some customers in the latest slip-up by a company that prides itself on reliability.

People who bought an iPhone 6 or 6 Plus in recent days and installed Wednesday’s iOS 8.0.1 update were left without mobile network access and unable to use the Touch ID fingerprint reader. Many posted angry messages on Apple’s online discussion forums and social networks such as Twitter.

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