Eric Schmidt veers between the defensive and the philosophical when describing how Google is coping with the constant eruption of controversy over its handling of privacy, copyright and other tricky public policy issues.
“Whack-a-mole is our life,” says the youthful-looking 55-year-old chief executive of the world's most powerful and profitable internet company, based in Mountain View, California. “We are simply the symbol of the question of public and private behaviour, and special interests and narrow interests.”
In an hour-long interview at Google's London headquarters, Mr Schmidt set out why he believed Google had attracted charges of arrogance and insensitivity, notably in the recent case involving the interception of data collected via its Street View service from unsecured WiFi connections.