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Duolingo CEO on going AI-first: ‘I did not expect the blowback’

Luis von Ahn says criticism over strategy change shows ‘anxiety’ about technology replacing jobs

Is Luis von Ahn’s job as chief executive of Duolingo vulnerable to displacement by artificial intelligence?

“I’m not going to claim CEOs are that special,” he says. “It’s just somebody has to tell others . . . ‘This is where we’re going.’ And AI is not particularly good at that yet.”

Judging by recent controversy around the gamified language-learning app he co-founded, it is not just AI that can misjudge communication. Last month, von Ahn shared on LinkedIn an email he had sent to all staff announcing Duolingo was going “AI-first”. “I did not expect the amount of blowback,” he admits.

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