The dean's job, in being at the point where the academic and business worlds are joined, requires the ability to cope with two different environments: the academic world – which is individualistic, inward and has a long-term focus; and the fast-changing and customer-responsive world of business. In fact the capacity to understand and integrate these two realities is at the heart of being a good dean.
商學院院長的工作處於學術界和商界的交匯點，需要應對兩種不同環境的能力：學術界——個人主義、內斂的並且有一種長期的關注；以及商界的迅速變化和響應客戶需求。實際上，理解並融合這兩個世界的能力，是成爲一位優秀商學院院長的核心。
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